Centre Manager

24 hours ago


Bendigo, Victoria, Australia Belgravia Health & Leisure Group Pty Ltd Full time
About the Role

We are seeking a highly motivated and experienced Centre Manager to lead our team at a fantastic aquatic facility. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences and driving business success.

Key Responsibilities
  • Ensure the safety and well-being of visitors and employees through effective planning and oversight of policies, processes, and procedures.
  • Coach and develop leaders to deliver on KPIs through engagement, performance planning, and individual development plans.
  • Lead and drive a high-performance community-minded culture through highly effective communication and collaboration.
  • Maintain a high-value relationship with local stakeholders.
  • Implement a high-value customer service proposition that addresses the needs of the client base.
  • Recruit and train staff as required to ensure that knowledge and capability are at the required levels to enable staff to carry out their work and achieve their objectives.
About You

You will be a dynamic and results-driven leader with a passion for leisure and customer service. You will have a proven track record of success in managing similar facilities and driving business growth. You will be able to articulate the link between employee engagement and exceptional business performance.

Essential Skills and Qualifications
  • A minimum 2 years' experience in managing a similar leisure or aquatic facility.
  • Highly developed communication skills with a flair for positive influencing and negotiating win-win outcomes.
  • Sound knowledge of health and safety legislation.
  • Experience in planning and execution of operational, financial, and people plans to successful outcomes.
  • Current CPR Certificate.
  • Current First Aid Certificate (Level 2).
  • National Police Check.
  • Working with Children Check.
  • Legal working rights in Australia.
About Us

Belgravia Health and Leisure Group Pty Ltd is a leading provider of leisure and recreation services in Australia and New Zealand. We are committed to delivering exceptional customer experiences and driving business success through our people and our facilities.


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