Digital Experience Director

1 week ago

Sydney, New South Wales, Australia Resolution Digital Full time
Company Overview

Resolution Digital is an award-winning, full-service digital agency that delivers remarkable results. Our mission is to push the boundaries of digital and deliver exceptional digital experiences for our clients.

Job Description

The Digital Experience Director will be responsible for implementing and refining an exceptional experience product, which may include experience and ecommerce consulting, SEO, CRO, and content strategy.

You will lead a high-performing team of managers and constantly push for better client results and a leading-edge product. You will be responsible for the strategy, development, and growth of an exceptional experience product.

Your Key Responsibilities:

  • Provide strategic leadership to your client base, helping them to continually innovate and improve upon their experience and ecommerce ecosystems.
  • Implement and refine a common set of products nationally with a unified approach, methodology, marketing collateral, and training (in collaboration with the National Product Leads).
  • Oversee your team's product, including implementation, quality of outputs, reporting, and day-to-day invoicing and billing.
  • Recruit, develop, and lead a team of senior/managers, executives, and assistants.
  • Business development with new and existing clients; including contributing to pitches, proposals, case studies, and acting on opportunities as they arise.
  • Build strong relationships with the media, key clients, third-party planners, sister agencies, and the Resolution Digital team.
Salary & Benefits

The estimated salary for this role is $120,000 per annum, commensurate with experience. In addition to a competitive salary, we offer a range of benefits, including flexible working arrangements, continuous training and development opportunities, and a mentally healthy work environment.

Requirements

To be successful in this role, you will need:

  • Proven experience in SEO or digital experience position.
  • Experience managing a highly productive team.
  • Familiarity with relevant tools (e.g., Screaming Frog, SEMrush, DeepCrawl) and web analytics tools (e.g., Google Analytics, BrightEdge, Adobe Analytics).
  • Proven ability to develop a customized SEO strategy to meet a client's business objectives.
  • Experience across CRO and/or ecommerce would be advantageous.
About Us

At Resolution Digital, we are committed to building a diverse and inclusive workplace. We encourage Aboriginal, Torres Strait Islander, and people of all backgrounds to apply. We do not discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital status. All your information will be kept confidential according to EEO guidelines.

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