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Talent & Learning Manager - Support Centre

2 months ago


North Melbourne, Victoria, Australia Country Road Group Full time
About the Role

We are seeking a highly motivated and experienced Talent & Learning Manager to join our Support Centre team. As a key member of our HR function, you will be responsible for leading the end-to-end talent strategy and management, performance management cycle, and learning and development for our Support Centre team members.

Key Responsibilities
  • Talent Management: Develop and implement a comprehensive talent strategy, including potential assessment, succession planning, and development plans in partnership with the Heads of People and Business Partners.
  • Career Management: Design and deliver career planning pathways for specific roles within the business, including activities to move along the career pathway and launch campaigns.
  • Performance Management: Support functions and brands throughout the performance management cycle, working closely with Business Partners and Heads of People on goal setting, mid- and end-year activities.
  • Learning & Development: Identify and assess development needs through various methods, including stakeholder interviews, data from talent forums, business strategy, industry trends, and performance data analysis. Design and execute learning and development programs to enhance employee skills and performance.
Requirements
  • Formal qualification in Organisational Development, Human Resources, or related fields.
  • Certification in Insights and coaching practices (desirable).
  • Certificate IV in Training & Assessment (desirable).
  • Experience in project management and budgeting.
  • Knowledge of performance management cycle, practices, and systems.
  • Experience with design, development, and roll-out of career pathways/competency frameworks.
  • Track record in delivering successful Organisational Development projects and supporting major organisational change.
  • Knowledge of theory and good practice in Leadership Development, Adult Learning, and Learning Management Systems.
  • Experience with facilitating the end-to-end talent management process, including practical application of potential assessment frameworks (learning agility) and succession planning.
  • 5+ years' experience in a business partnering role (general HR/wider OD).
  • Experience with design and facilitation of training and workshops.
  • Retail experience (desirable).
About Us

The Country Road Group is one of Australasia's largest Lifestyle Brand Houses, comprising iconic brands such as Country Road, POLITIX, Trenery, Witchery, and MIMCO. We offer a range of benefits, including generous employee discounts, seasonal clothing allowance, additional leave for your birthday, and an industry-leading parental leave program.

We are committed to operating ethically, sustainably, and responsibly. Our values include being Customer Obsessed, Collaborative, Inspirational, Responsible, and Dedicated to Quality. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.