Retail Experience Partner
2 weeks ago
At Merchant 1948, we're a family business with heritage, designed for modern life. We put shoes on feet since 1948.
Our stores are more than retail spaces - they're places where generations of customers come for timeless style, great craftsmanship, and genuine connection.
We're seeking sales associates to join our team at Melbourne Central or Chadstone store.
You'll be the face of the Merchant experience - helping customers find their perfect fit, sharing your product knowledge, and bringing positive energy to the shop floor.
Creating warm, memorable experiences for every customer:
- Maintaining a tidy, well-presented store
- Supporting visual merchandising and product displays
- Collaborating with your team to create a great vibe in-store
Key qualifications include previous customer service experience (retail, hospitality or similar) and a keen eye for detail.
A key part of the role is connecting with people and being part of a team that's passionate about delivering exceptional customer experiences.
The successful candidate will have confidence, positivity, and a solution-focused approach to work.
Benefits include a free pair of shoes every season, quarterly bonus opportunities, generous staff discounts, referral bonuses, and access to Employee Assistance Programs when life gets tough.
Our workplace values fun and growth hand-in-hand, making it an exciting place to develop your skills and career.
Are you looking for a rewarding role in retail?
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