Sales Leader

5 days ago

Hervey Bay, Australia beBeeExpert Full time $60,000 - $90,000

**Lead Home Sales Associate**

At our home furniture store, we strive to create a welcoming atmosphere where customers feel at ease. As a seasoned sales professional, you will play a pivotal role in driving sales performance and delivering exceptional customer service.

We are looking for a true leader who shares our passion for delivering outstanding results and fostering a people-first culture aligned to our core values: expertise, personalization, distinctiveness, value addition, and authenticity.

Key Responsibilities:

  • Partner with the Store Manager to drive sales performance and achieve targets through effective selling of merchandise.
  • Work closely with customers to make their vision for their home a reality, providing styling solutions and recommendations, upselling and cross-selling ascertaining customer needs.
  • Coach and guide the retail sales team to achieve targets and create a unique shopping experience that delivers exceptional customer service.
  • Support day-to-day store operations, including rostering, financial performance, administrative tasks, recruiting, and onboarding of new team members.
  • Develop and implement strategies to maximize both sales and customer service targets, driving store performance.

Skills and Qualifications:

  • Strong retail background with commercial acumen and a passion for customer service.
  • 2-3+ years of experience in retail sales with a proven track record of achieving targets.
  • Ability to coach, guide, and motivate teams to deliver exceptional customer service.
  • Resourceful with a can-do attitude and ability to solve problems and provide solutions.
  • Able to balance customer care, team development, and administrative tasks.
  • Genuine interest in home-styling, furniture, or creating welcoming living spaces is a plus.

The ideal candidate will be an Australian citizen, resident, or have already secured the right to work in Australia and therefore hold a valid visa.

Applicants must also be comfortable working in a physical environment, undertaking lifting duties when required.

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