Professional Services Division Leader APAC

3 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $100,000 - $170,000

About Fresha

Fresha is a leading marketplace platform for beauty and wellness trusted by millions of consumers and businesses worldwide.

It has been used by over 110,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.

The company headquarters are located in London, with global offices across North America, EMEA and APAC.

Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with intuitive subscription-free business software and financial technology solutions.

The ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.

The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.

Job Overview:

We are seeking an exceptional leader to drive the success of our professional services division in APAC. The ideal candidate will be accountable for delivering high-quality services to clients, adhering to industry standards and contributing to the overall growth and success of our organization.

This is a great opportunity for someone who enjoys working in a fast-paced and changing environment, values autonomy, and thrives in a collaborative setting.

Service Delivery Leadership:

- Provide strategic leadership to the APAC professional services team, ensuring the delivery of high-quality services to clients.

- Develop and implement service delivery strategies that align with business goals.

Client Relationship Management:

- Build and maintain strong relationships with key clients, understanding their needs and ensuring the successful delivery of services.

- Act as a trusted advisor to clients, addressing concerns and identifying opportunities for additional services.

Team Management and Development:

- Lead, mentor, and inspire a geographically dispersed team of professionals across the APAC Region.

- Foster a culture of collaboration, innovation, and continuous learning within the professional services organization.

Operational Excellence:

- Drive operational efficiency and effectiveness in service delivery processes.

- Establish and monitor key performance indicators (KPIs) to measure and improve service delivery performance.

Global Collaboration:

- Collaborate with regional Professional Services Team Leads to ensure global operational consistency and high-quality service standards.

- Facilitate cross-functional collaboration with regional sales, account management, and support teams to achieve overall business objectives.

Quality Assurance:

- Implement and maintain quality assurance processes to ensure service delivery meets or exceeds client expectations.

- Conduct regular reviews and audits to monitor service quality.

Strategic Planning:

- Contribute to the development of the company's overall strategic plan, providing insights and recommendations related to professional services.

- Align service delivery strategies with broader organizational objectives.

Requirements:

- Proven experience in a leadership role within global professional services, consulting, or a related field.

- Strong strategic thinking and the ability to translate business goals into actionable service delivery strategies.

- Exceptional leadership and team management skills, with a track record of building and leading high-performing teams.

- In-depth knowledge of professional services processes, best practices, and industry trends.

- Analytical and data-driven decision-making abilities.

- Creative thinking and problem-solving mindset.

- Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards.

- Self-starter and proactive approach.

- Comfortable working in a fast-paced and changing environment.

Bonus:

- Spanish speaking is considered an asset.

],

  • APAC Regional Marketing Leader

    2 weeks ago

    Sydney, New South Wales, Australia beBeeMarketing Full time $175,000 - $185,000

    Senior Marketing Strategist JobWe are seeking a highly experienced Senior Marketing Strategist to join our team in Sydney, Australia.You will lead a high-performing marketing division responsible for developing and executing the marketing strategy for our product group across the APAC region.Main ResponsibilitiesDevelop and execute the APAC Emergency Care...

  • Division Leader

    3 days ago

    Sydney, New South Wales, Australia Pluspeople Full time

    Build and grow the team with secure financial backing- Benefit from the teams success with equity related bonuses- Create your own business within a businessWe're on a journey to become Australia's most respected agency through human-centred recruitment, using experience and empathy to create recruitment experiences people want to be part of. You can be part...

  • APAC Marketing Professional

    4 days ago

    Sydney, New South Wales, Australia beBeeMarketing Full time $255,350 - $262,611

    Marketing and Sales ProfessionalThis is a fantastic opportunity for a hands-on marketer with an entrepreneurial spirit that enjoys making an impact. As a Field Marketing Specialist covering the APAC region, you will be responsible for managing the execution of Marketing activities across the APAC region.You will keep campaign deliverables on time, on budget...

  • APAC Sales Leader Opportunity

    2 weeks ago

    Sydney, New South Wales, Australia beBeeSecurity Full time $180,000 - $210,000

    Job TitleAPAC Sales Leader OpportunityRole OverviewWe are seeking a visionary leader to spearhead the growth of our Infinity sales in APAC, building on a strong foundation to achieve double-digit annual growth.Key ResponsibilitiesDevelop and execute a comprehensive sales strategy for APAC InfinityCollaborate with Check Point field teams to drive sales...

  • APAC Recruitment Leader

    1 week ago

    Sydney, New South Wales, Australia beBeeTalent Full time $95,000 - $130,000

    As a Talent Acquisition Specialist, you will be responsible for overseeing and driving the performance of recruitment teams in the APAC region.You will collaborate with leaders, internal stakeholders, and the People team to identify and address strategic hiring needs.Key Responsibilities:Manage and mentor the APAC recruitment team to achieve exceptional...

  • Professional Services Manager APAC

    2 days ago

    Sydney, New South Wales, Australia Axis Communications Full time

    OverviewJob Title Professional Services Manager APACLooking for a new start? Think bigger, think AxisJoin a growth companyWe believe in building long term relationshipsAbout the opportunityThe Professional Services Manager is the go-to person and will have the primary responsibility of building and executing the strategy for Professional Services within the...

  • Professional Services Manager APAC

    2 days ago

    Sydney, New South Wales, Australia Axis Communications Full time

    OverviewJob Title Professional Services Manager APACLooking for a new start? Think bigger, think AxisJoin a growth companyWe believe in building long term relationshipsAbout the opportunityThe Professional Services Manager is the go-to person and will have the primary responsibility of building and executing the strategy for Professional Services within the...

  • Senior Transaction Counsel, APAC

    1 week ago

    Sydney, New South Wales, Australia Gordon Brothers Full time US$150,000 - US$200,000 per year

    DescriptionThe Senior Transaction Counsel APAC serves as the corporate and transaction counsel by advising (in conjunction with outside counsel) business leaders and deal teams on legal aspects of a broad range of business, transactional, corporate and deal matters that arise across all divisions of Gordon Brothers APAC.Gordon Brothers APAC business activity...

  • APAC Warehouse Leader

    2 weeks ago

    Sydney, New South Wales, Australia beBeeWarehouse Full time $90,000 - $110,000

    Job Title: Warehouse ManagerAre you looking for a challenging and rewarding role in logistics and supply chain management? We are seeking an experienced Warehouse Manager to lead our APAC Warehouse team.Key Responsibilities:Manage the day-to-day operations of the APAC Warehouse, including inventory control, shipping, and receiving.Supervise a team of...

  • Lead Risk Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeRisk Full time $230,000 - $280,000

    Lead Risk Specialist - APACThe Institutional Buy-Side Division drives the growth of clients across Asia Pacific. A senior risk specialist leader is needed to collaborate with sales teams to advance risk solutions.Key Responsibilities:Develop and execute sales strategies for multi-asset class risk solutions across the region.Partner with Specialist and Sales...