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Senior eCommerce Director
1 month ago
frank green is a philosophy that embodies a commitment to sustainability and innovation. Our mission is to create products that make a positive impact on the environment while meeting the needs of our customers.
Your New Role
We are seeking a highly skilled Senior eCommerce Manager to join our team. As a key member of our leadership team, you will be responsible for driving the growth and optimization of our global online sales. Your expertise in eCommerce strategy, team leadership, and technical skills will be essential in delivering an exceptional digital experience for our customers.
Key Responsibilities
- Develop and execute an eCommerce strategy aligned with company goals and KPIs
- Lead the team to achieve online sales targets and manage cross-functional collaboration
- Analyse website traffic and performance using Google Analytics and other tools
- Take ownership of the development roadmap, including new feature releases and optimization
- Troubleshoot technical issues and support the external development team
- Provide leadership, mentorship, and performance management to the eCommerce team
- Report on eCommerce forecasting and channel effectiveness to senior leadership
Requirements
- 7+ years of experience in eCommerce leadership
- Proven track record in driving eCommerce growth, ideally within lifestyle products
- Shopify Plus experience and expertise in optimizing eCommerce platforms
- Strong commercial acumen and ability to deliver results under pressure
- Exceptional stakeholder management, communication, and leadership skills
- Strategic thinker with technical know-how and problem-solving abilities
- Adaptable and motivated, with a collaborative team mindset
What We Offer
- Dog-friendly offices
- Staff discount on frank green products
- Personal learning & development budget
- A real opportunity to have an impact on a global brand
- Celebration birthday day off as paid leave
- Plenty of autonomy and opportunity to grow
- Generous parental leave
- Hybrid work environment
- Fun and inclusive staff events and celebrations
Our Culture
We value diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience. We're creative, pragmatic, and driven by the pursuit of 'anything is possible', but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.