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Advanced Chargebacks Specialist
2 weeks ago
We are seeking a Risk and Chargebacks Analyst to fill a critical role in our organization.
Main Responsibilities- Monitor and investigate high-risk transactions for potential fraud.
- Identify and mitigate emerging trends of fraudulent activity.
- Develop, implement, and adjust fraud detection rules, processes, and systems to improve effectiveness.
- Maintain expertise on relevant rules and regulations affecting the payments industry.
- Prepare and submit regular reports to stakeholders.
- Establish and maintain policies and procedures related to fraud prevention and chargeback management.
- Review and optimize workflows and processes to enhance efficiency.
- Collaborate with cross-functional teams to address fraud risks across departments.
- Communicate effectively with stakeholders regarding fraud-related incidents and solutions.
- Manage chargebacks and disputes while adhering to established guidelines.
- Prior experience in a similar role or related field.
- In-depth understanding of the payments industry and card mechanics.
- Strong analytical and problem-solving skills, combined with effective communication and judgment.
- Excellent organizational and time management skills, with ability to work in fast-paced environments.
- Confident written and verbal communication skills.
- Able to work independently and meet deadlines.
