Trade Store Customer Service Representative

2 days ago

Kunda Park, Queensland, Australia Knauf Full time
About the Role

Knauf Gypsum is seeking a highly motivated and organized individual to fill the position of Trade Store Customer Service Operator. This role will be based in Kunda Park, QLD, and will report directly to the Trade Store Manager.

Key Responsibilities
  • Picking and packing orders on a daily basis
  • Providing exceptional customer service face-to-face and over the phone
  • Assisting with stock takes and inventory counts to ensure accurate records
  • Receiving and processing goods, including checking paperwork and maintaining due diligence
  • Loading and unloading customer vehicles
  • Maintaining operational equipment and reporting any faults or damage to management
  • Recording and reporting customer complaints regarding product and service
  • Performing general warehouse duties and maintaining a clean and organized workspace
Requirements
  • A current forklift license is advantageous or willingness to obtain
  • Physical fitness and comfort with manual handling
  • Prior experience in picking, packing, and dispatching is desirable
  • Proficiency in Microsoft Office to complete operational tasks
  • Excellent communication and teamwork skills
  • Ability to identify development opportunities for self and team
What We Offer
  • Competitive hourly rate
  • Full-time permanent position
  • Free parking on-site
  • Yearly pay review
  • Opportunities for internal growth and development
  • 14-week parental leave for primary carers
  • Great work-life balance

Please note that applicants must have the necessary entitlements to work in Australia and will be required to undergo police and medical checks for security clearance.

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