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Customer Service Representative

2 months ago


Hermit Park, Queensland, Australia Officeworks Full time

About Us

At Officeworks, we're passionate about delivering exceptional customer experiences. Our team is the heart of our business, and we're seeking talented individuals to join us in providing top-notch service to our customers.

The Role

We're looking for a Customer Service Representative to join our Hermit Park store team. As a key member of our team, you'll be responsible for providing expert advice to customers, operating as a proud Officeworks brand ambassador, and working collaboratively with colleagues to ensure great customer service is always delivered.

Your Skills and Qualities

  • You're a customer-focused individual with a passion for delivering exceptional service.
  • You enjoy working in a fast-paced environment and are comfortable with flexibility in your schedule.
  • You're a team player who takes pride in delivering a great customer experience.
  • You're flexible with your availability, able to work a variety of hours across weekdays and weekends to meet our customers' needs.

Our Culture

At Officeworks, we celebrate our teams' uniqueness and offer a supportive environment where you can grow and develop your skills. We're committed to providing a safe and inclusive workplace for everyone, and we actively encourage applications from diverse candidates.

What We Offer

  • An inclusive and diverse work environment.
  • Flexible working arrangements to support your individual needs.
  • Ongoing training and development opportunities to progress your career.
  • Generous discounts at Officeworks and other participating retailers.
  • A focus on wellbeing and safety.

Next Steps

As part of our recruitment process, you'll be required to complete an online assessment comprising game-based assessments and video interview questions. This will take approximately 20 minutes and must be completed within 48 hours of submitting your application.