Senior Dental Practice Operations Manager

1 week ago


Sydney, New South Wales, Australia beBeeLeadership Full time $30,000 - $35,000
Job Title:

Front Office Manager

About the Role:

We are seeking a highly experienced Dental Front Office Leader to oversee front-desk operations at our health centre.

  • Manage and supervise all front desk functions for the dental team.
  • Lead a team of receptionists, including rostering, mentoring, performance feedback, and professional development.
  • Oversee the effective scheduling of patient appointments to maximise utilisation.
  • Ensure exceptional customer service delivery to patients and Health Fund members.
  • Handle financial reconciliation, reporting, and front-office compliance.
  • Drive improvements in front-desk workflows and patient experience.
  • Collaborate with senior leadership to support practice-wide goals.
About You:
  • You have at least 2 years of experience managing front-of-house operations in a dental practice.
  • You have directly supervised or led a team of dental receptionists.
  • You are deeply familiar with dental appointment scheduling, financial reconciliation, and reception protocols.
  • You have advanced proficiency in practice management software.
  • You possess excellent communication skills and a professional, warm manner.
  • You have strong organisational skills and can multitask under pressure.
  • You understand the importance of both patient care and operational efficiency.


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