IT Service Management Specialist

1 day ago


Canberra, ACT, Australia beBeeItsm Full time $120,000 - $140,000
Job Title: IT Service Management Specialist

This position is an excellent opportunity to contribute to the adoption of IT Service Management (ITSM) and Service Integration and Management (SIAM) policies, processes, and procedures within a Federal Government organization in Canberra.


Key Responsibilities:
  • Support the implementation of ITSM & SIAM frameworks to ensure alignment with business needs and objectives.

Required Skills and Qualifications:
  • Intermediate – advanced ITIL certifications & experience.
  • Certifications & experience in SIAM.
  • 8+ years of experience working within an enterprise ITSM/SIAM SME role.

What We Offer:

We are committed to creating a diverse and inclusive work environment where employees can grow and thrive. If you are passionate about IT service management and have the skills and expertise required for this role, we encourage you to apply.


Please note that we are an equal employment opportunity provider and welcome applications from candidates with disability. For special assistance with your job application, please let us know in advance.



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