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Housing Officer
2 months ago
Mission Australia is seeking a dedicated Housing Officer to join our team in Darwin. As a key member of our Supported Accommodation - Darwin Region Accommodation Management Service, you will play a vital role in supporting individuals facing homelessness or at risk of homelessness by facilitating sustainable, long-term housing solutions.
Key Responsibilities- Conduct thorough tenancy inductions, ensuring all necessary documentation is completed accurately.
- Perform regular property inspections and maintain associated records.
- Coordinate routine property maintenance with subcontractors and NT Housing.
- Manage tenancy breaches, providing tenants with support to maintain their tenancies.
- Maintain up-to-date and accurate tenant and property files.
- Meet regularly with tenants to conduct rent reviews and provide support.
- Engage tenants actively, encouraging participation in tenancy responsibilities and the tenancy advisory group.
- Review public housing applications and provide support in accordance with NT Housing and Mission Australia guidelines.
- Collect tenant feedback on housing programs and present findings to management.
- Attend and coordinate tenancy meetings as scheduled.
- Develop strong working relationships with external stakeholders, including Territory Housing and other housing providers.
- Prepare various reports, including tenancy, rental arrears, waiting list, and vacancy reports.
- Conduct annual tenant surveys and report findings to the Program Manager.
- Provide regular reports to funding bodies regarding tenant and program outcomes.
- Bachelor's degree in Community Services with relevant experience.
- Community housing experience or property management experience desirable.
- Demonstrated experience working with vulnerable populations, particularly those at risk of homelessness.
- In-depth understanding of issues affecting individuals at risk of homelessness.
- Proficiency in Microsoft Office Suite and database management systems.
- Strong time management skills.
- Excellent verbal and written communication skills.
- Proven ability to build and maintain effective relationships.
- Valid Driver's License.
Mission Australia is a not-for-profit organization dedicated to ending homelessness and ensuring people in need can thrive. We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment and actively support and encourage people of all backgrounds to submit an application.
What We Offer- Not-for-profit salary packaging, reducing your tax.
- Free external, confidential counselling and access to chaplaincy support.
- Volunteering opportunities.
- Extra leave available, including an additional public holiday and additional annual leave day on your work anniversary.
