Client Relations Specialist

7 days ago

Melbourne, Victoria, Australia Hilti (Aust) Pty Ltd Full time

What is the position?

Starting a journey as a Client Relations Specialist at Hilti presents an exciting opportunity for professional growth. If you are eager to advance your career within a global organization and establish a solid business foundation, this role is tailored for you. You will gain insights from top sales and marketing professionals worldwide, becoming adept in client engagement, sales tactics, project oversight, and business expansion.

About Hilti

Hilti is synonymous with innovation and direct customer engagement. Our workforce of 34,000 employees across more than 120 countries is dedicated to enhancing productivity, safety, and sustainability for our clients. We achieve this through our comprehensive hardware, software, and service offerings within the global construction sector. Hilti is a place where your potential is nurtured, allowing individuals to explore opportunities, maximize their capabilities, take charge of their professional journey, and enjoy fulfilling careers. Our current focus is on the digital transformation of the construction industry, leveraging technology to drive progress and redefine our work processes.

Key Responsibilities

  • You will be instrumental in grasping the nuances of customer interaction and the significance of sustaining profitable relationships.
  • You will engage directly with clients to comprehend their requirements and collaborate with internal teams to provide tailored solutions.
  • You will be actively meeting clients in person on a daily basis.
  • You will identify new business prospects by reaching out to potential clients and cultivating leads.

What we provide

Demonstrate your capabilities, and we will offer you the chance to explore various roles within the organization – whether that means working internationally, experiencing different functions, or tackling diverse markets. This is an excellent way to discover the right fit for your aspirations and achieve the rewarding career you seek.

By joining Hilti Australia, you will receive:

  • A competitive salary with an uncapped bonus structure.
  • Essential tools for your role: a fully maintained vehicle, fuel card, and mobile phone.
  • Opportunities for personal and professional growth through our internal development programs, in-house learning academy, mentorship initiatives, and specialized training at our premier training center.
  • Generous leave benefits: 5 weeks of annual leave plus a 17.5% leave loading, meaning you receive an additional 17.5% of your salary for the days you take off.
  • Social responsibility: Contribute to your community by taking two days of paid leave to volunteer for non-profit organizations of your choice.
  • Well-being support: We prioritize the physical and emotional health of our team members, offering comprehensive well-being programs.
  • A commitment to diversity and inclusion: We integrate Diversity, Equity, and Inclusion into all aspects of our operations.
  • Flexibility: Our adaptable working model empowers team members to excel while balancing their professional and personal lives.

Qualifications

  • Experience in customer-facing roles.
  • A strong customer-oriented mindset.
  • A willingness to learn and grow.
  • Mobility, both internationally and domestically, with a desire to excel.
  • Self-motivated and capable of working independently.
  • Strong time management, planning, and prioritization skills.
  • A valid driver's license.

Why consider this opportunity?

At Hilti Australia, we embrace a diverse workforce, employing individuals from 39 different nationalities and many more globally. We appreciate the unique contributions of every member of our diverse Hilti family. Upholding our core values and commitment to customer service, we ensure a discrimination-free environment.

Join a workplace where you are empowered to make a meaningful impact, develop your skills, and pursue your passions.

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