Azure Operations Specialist

1 week ago

Canberra, ACT, Australia beBeeCloud Full time $121,177 - $143,510

We're seeking a skilled Cloud Support Officer to join our team. The successful candidate will work within the Cloud Services department, providing operational support and maintenance for client Microsoft Azure environments.

Key Responsibilities
  • Provide day-to-day operational support of the Department's Azure environment, including troubleshooting incidents and resolving service requests.
  • Assist with monitoring and responding alerts from Azure Monitor, Log Analytics, and other observability tools.
  • Support the implementation and maintenance of Infrastructure-as-Code (IaC) using tools such as Bicep, Terraform, or ARM templates.
  • Assist with Azure policy enforcement, tagging standards, and governance rule updates to ensure compliance.
  • Participate in cost management and optimisation efforts, including analysing consumption reports and recommending remediation actions.
  • Perform access reviews and role-based access control (RBAC) reviews in collaboration with Cyber Security.
  • Document operational procedures, scripts, and architectural patterns relevant to Azure operations.
  • Liaise with project teams to provide technical advice and support for new workload deployments or infrastructure changes.
  • Maintain backup and disaster recovery configurations within Azure for critical workloads.
  • Assist in maintaining hybrid connectivity and integration with on-premises infrastructure (e.g., via Azure ExpressRoute, VPN, AD Connect).
  • Contribute to the continuous improvement of the Department's cloud operations, tooling, and automation pipelines.
  • Support compliance reporting and audit readiness related to cloud infrastructure.
  • Provide advanced technical support for hardware, software, and network issues.
  • Diagnose and resolve complex technical issues escalated from L2 support.
About Us
  • We are an organization that values fairness and equality while promoting diversity, equity, and inclusion.
  • We prioritize people and believe in the power of diversity to drive innovation and our commitment to Diversity, Equity and Inclusion.
  • We offer tailored career paths across our global organization to support your professional and personal growth.
  • We have an excellent reputation across the region and globally, providing best-in-class reward and recognition programs.

We put our people at the heart of everything we do.

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