Gaming Equipment Technician

1 day ago

Albury, Australia beBeeTechnical Full time $72,990 - $90,160
Technical Field Service Role

This is an exciting opportunity to join our team as a Technical Field Service Specialist.

About the Job

We are seeking a highly skilled and motivated individual to provide technical support and service excellence across customer sites. As a key member of our field services team, you will be responsible for delivering exceptional customer experiences while ensuring smooth operations at our clients' premises.

Your primary focus will be on providing hands-on technical support, including installation, troubleshooting, repair, and maintenance of gaming equipment. You will work closely with our service manager and wider team to identify and resolve complex system faults, perform scheduled tasks, and ensure timely completion of service calls.

Responsibilities
  1. Perform scheduled tasks, preventative maintenance (PM), break/fix repairs, and system diagnostics on-site.
  2. Investigate and resolve problems including complex system faults, and performing repair work as required.
  3. Respond to service calls promptly and authoritatively to meet customer expectations and SLA requirements.
Requirements
  • Valid Australian driver's licence: A current and valid Australian driver's licence is essential for this role.
  • Gaming industry experience: Previous experience in the gaming industry or a similar technical field is highly desirable.
  • Strong problem-solving skills: Excellent problem-solving, troubleshooting, and fault-finding capabilities are required.
Benefits

We offer a comprehensive range of benefits to support your career growth and well-being, including:

  • A competitive salary and bonus structure.
  • An attractive superannuation package.
  • Ongoing training and development opportunities.
Travel Expectations

You should be prepared to travel up to 25% of the time to various customer sites throughout Australia.

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