Lead and Develop High-Performing Appointment Setting Teams

1 week ago


Australia beBeeAppointmentSetting Full time $110,000 - $140,000

Job Title: Appointment Setting Team Manager

About the Role:

We are seeking an experienced leader to manage our high-performing outbound appointment setting team. As a key member of our sales team, you will be responsible for leading and managing a 30-person team across local and offshore offices.

Key Responsibilities:

  • Manage a team of 30 outbound Consultants (local and offshore)
  • Raise daily performance, coach live calls, and ensure quality appointments for the sales team
  • Conduct fortnightly 1:1s with team members for development
  • Drive KPI accountability and maintain consistent team activity
  • Recruit, onboard, and develop new team members
  • Collaborate with Sales Leadership to improve conversion and performance
  • Maintain a visible presence and ownership across the sales floor

Requirements:

  • Proven experience managing outbound sales or contact centre teams of 20+
  • Strong background in appointment setting, telesales, or telemarketing
  • Skilled in coaching, KPI tracking, and live performance management
  • High-energy, structured leader who leads from the front
  • Committed to team development and achieving business goals
  • Able to address underperformance while scaling excellence

Work Environment:

  • Full-time, Monday to Friday in our Sydney CBD office (on-site only)
  • Fast-paced, supportive team with a culture of coaching and accountability
  • Close collaboration with senior sales leaders

What We're Looking For:

  • Structured, energetic, and goal-driven individual
  • Leader who can hold people accountable and clarify expectations
  • Coach who builds people daily, not from the sidelines
  • Comfortable giving real-time feedback and setting high standards
  • Believes in creating lasting impact for both clients and team members

About Us:

  • We help Australians build wealth through property investment
  • We are one of Australia's leading property investment groups


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