Customer Success Team Lead, SC Training Specialist

3 weeks ago


Sydney, New South Wales, Australia SafetyCulture Full time

SafetyCulture is a global, product-led SaaS company with a mission to empower distributed working teams to improve continuously.

We are seeking a Team Lead, Customer Success to join our SC Training team in Sydney, who will partner with customers to ensure outcome alignment and value realization through the use of the SafetyCulture platform.

As a Customer Success Manager, you will be responsible for driving adoption, retention, expansion, and advocacy of SC Training, which directly contributes to SafetyCulture's goals and growth targets.

Your dedication to our mission, customer-centric approach, and coaching toward best-in-class Customer Success processes and behaviors will ensure consistent target achievement and development of the Customer Success team.

As the Team Lead, you will have overall regional ownership of our APAC customers, enabling the team to build and retain successful customer training programs.

You will be the primary owner of your own book of business, ensuring the best possible customer experience to guarantee customer growth, satisfaction, and retention.



  • Sydney, New South Wales, Australia SafetyCulture Full time

    SafetyCulture is a global, product-led SaaS company with a mission to help distributed working teams improve continuously.As a Team Lead, Customer Success on our SC Training team in Sydney, you will partner with customers to ensure outcome alignment and value realization through their use of the SafetyCulture platform.Key responsibilities include driving...


  • Sydney, New South Wales, Australia SafetyCulture Full time

    This is a Customer Success Team Lead, SC Training role with one of the leading companies in AU right now, SafetyCulture, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the company takes off.More About the Role at SafetyCultureOur Customer Success team partners with customers to ensure outcome alignment and...


  • Sydney, New South Wales, Australia SafetyCulture Full time

    SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day.We are seeking a highly skilled Team Lead to join our SC Training team in Sydney. As the primary owner of our APAC customers, you will be responsible for building and retaining successful customer training programs.Your dedication to...


  • Sydney, New South Wales, Australia SafetyCulture Full time

    SafetyCulture MissionWe believe great work happens when every worker gets the knowledge they deserve.Customer Success Team OverviewOur Customer Success team partners with customers to ensure outcome alignment and value realization through their use of the SafetyCulture platform.Key ResponsibilitiesDrive adoption, retention, expansion, and advocacy of SC...


  • Sydney, New South Wales, Australia SafetyCulture Full time

    About the RoleSafetyCulture is a global SaaS company on a mission to help distributed working teams improve every day.We're seeking a Customer Success Team Lead to join our SC Training team in Sydney. As a key member of our Customer Success team, you'll partner with customers to ensure outcome alignment and value realization through their use of the...


  • Sydney, New South Wales, Australia SafetyCulture Full time

    About the RoleSafetyCulture is a global SaaS company on a mission to help distributed working teams improve every day.We're seeking a Customer Success Team Lead to join our SC Training team in Sydney. As a key member of our Customer Success team, you'll partner with customers to ensure outcome alignment and value realization through their use of the...


  • Sydney, New South Wales, Australia SafetyCulture Full time

    SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day.We are looking for a highly skilled and experienced Team Lead to oversee our Customer Success initiatives within the APAC region.As a key member of our SC Training team, you will be responsible for driving adoption, retention,...


  • Sydney, New South Wales, Australia SafetyCulture Full time

    This is a pivotal role within SafetyCulture's APAC customer training programs. You will oversee regional operations, driving growth, satisfaction, and retention through exceptional customer experiences.As the Team Lead, you will have overall ownership of your book of business, ensuring seamless engagement with customers and internal teams to deliver scalable...


  • Sydney, New South Wales, Australia SC Johnson Professional Full time

    About the Role:As a Senior Trade Marketing Specialist at SC Johnson Professional, you will be responsible for leading and managing multiple major household/retail categories. You will take ownership of creating, developing, and analyzing channel strategy, strategic planning, shopper communications, and activations.About You:You will need to have outstanding...


  • Sydney, New South Wales, Australia SC Johnson Professional Full time

    About the RoleWe are seeking an experienced Associate Manager, Customer Marketing to join our team at SC Johnson Professional. As a key member of our Customer Marketing team, you will be responsible for leading and managing multiple major household/retail categories, creating and developing channel strategy, strategic planning, shopper communications, and...


  • Sydney, New South Wales, Australia SC Johnson Professional Full time

    About the Role:As a key member of the SC Johnson Professional team, you will play a critical role in driving customer marketing strategies that deliver business growth and customer satisfaction.Working closely with the category and brand teams, you will lead and manage multiple major household/retail categories, developing and implementing channel...


  • Sydney, New South Wales, Australia SC Johnson Full time

    About the Role:The Senior Analyst, Sales Finance, plays a vital role in establishing a strong control environment for all revenue, commercial analysis, Trade Spend, and Accounts Receivable.This is an excellent opportunity for a finance professional looking to take their career to the next level. SC Johnson is committed to investing in your training and...


  • Sydney, New South Wales, Australia SC Johnson Full time

    About the RoleWe are seeking a highly skilled Senior Analyst, Sales Finance to join our team at SC Johnson. As a key member of our finance team, you will play a vital role in establishing a strong control environment for all revenue, commercial analysis, Trade Spend and Accounts Receivable.This is an exciting opportunity for a finance professional looking to...


  • Sydney, New South Wales, Australia SC Johnson Professional Full time

    About the Role:As a Customer Marketing Leader at SC Johnson Professional, you will be responsible for leading and managing multiple major household/retail categories. You will take ownership to create, develop, and analyze channel strategy, strategic planning, shopper communications, and activations.About You:You will need to have outstanding communication,...


  • Sydney, New South Wales, Australia SafetyCulture Full time

    SafetyCulture is a product-led SaaS company with the mission of empowering distributed working teams to improve continuously.A dynamic opportunity has arisen for an experienced Team Lead in our SC Training team in Sydney. We believe that exceptional work outcomes result from providing relevant knowledge to every worker.Our Customer Success team collaborates...


  • Sydney, New South Wales, Australia SC Johnson Professional Full time

    About the RoleThis is an exciting opportunity to join SC Johnson Professional, a global, family-owned business known for its world-class household brands.You will be the National Account Manager for the Metcash and MSO portfolio, working alongside all functions of the organisation to ensure business and customer objectives are achieved.Key...


  • Sydney, New South Wales, Australia SC Johnson Professional Full time

    About the Role:This is an exciting opportunity to join SC Johnson Professional, a global, family-owned business, known for its world-class household brands.You will be the National Account Manager for the Metcash and MSO portfolio, working alongside all functions of the organisation to ensure business and customer objectives are achieved.Key...


  • Sydney, New South Wales, Australia SC Johnson Professional Full time

    About the RoleThis is an exciting opportunity to join SC Johnson Professional, a global, family-owned business known for its world-class household brands. As the National Account Manager for the Metcash and MSO portfolio, you will work alongside all functions of the organisation to ensure business and customer objectives are achieved.Key...


  • Sydney, New South Wales, Australia SC Johnson Professional Full time

    About the Role:This is an exciting opportunity to join SC Johnson Professional, a global, family-owned business, known for its world-class household brands.You will be the National Account Manager for the Metcash and MSO portfolio, working alongside all functions of the organisation to ensure business and customer objectives are achieved.Key...


  • Sydney, New South Wales, Australia SC Johnson Professional Full time

    About the Role:This is an exciting opportunity to join SC Johnson Professional, a global, family-owned business, known for its world-class household brands.You will be the National Account Manager for the Metcash and MSO portfolio, working alongside all functions of the organisation to ensure business and customer objectives are achieved.You'll be...