Aviation Operations Director

2 days ago

Sydney, New South Wales, Australia beBeeAirport Full time $109,144 - $143,600
Airport Operations Lead Role

We are seeking a seasoned and experienced professional to take on the crucial Airport Operations Manager position. As a key leader, you will oversee the successful execution of airport operations, ensuring seamless service delivery while maintaining high safety and quality standards.

  • Manage day-to-day airport operations, guaranteeing compliance with regulatory requirements.
  • Deliver exceptional customer experiences through every touchpoint, fostering loyalty and satisfaction.
  • Drive operational excellence in areas such as safety management, on-time performance, baggage handling, and contingency planning.
  • Inspire, mentor, and develop a high-performing team, promoting collaboration and growth.
  • Negotiate with suppliers, securing contract compliance and superior service standards.
  • Oversight station resources, streamlining processes without compromising safety or quality.
  • Maintain strong relationships with authorities, industry partners, and stakeholders.
  • Lead crisis and disruption management plans, ensuring operational continuity and care for customers.
  • Collaborate with regional and head office teams to implement company-wide initiatives and local improvement projects.
Requirements
  • At least 3 years' airport operations/customer service experience, including 2+ years in leadership roles.
  • Detailed knowledge of airport regulations and safety protocols.
  • Proven leadership, communication, and problem-solving skills.
  • Customer-focused mindset with excellent interpersonal abilities.
  • Experience with budget management and supplier negotiations.
  • High level of professionalism and computer literacy.

This is an exciting opportunity to make a meaningful impact in the aviation industry, working with a dynamic team to deliver exceptional results.

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