Banking Customer Advocate

7 days ago

Sydney, New South Wales, Australia beBeeCustomerService Part time $62,350 - $87,555
Customer Service Role

We are seeking a professional to fill the role of Customer Service Officer. As the face of our branch and customer service, you will provide exceptional service, helping customers achieve their banking goals and partnering with specialists to explore customers' needs.

Main Responsibilities:
  • Support customers with digital literacy and online banking needs
  • Process transactions, handle cash, and investigate queries
  • Assist with paperwork and keep risk considerations at the forefront
  • Embrace lifelong learning through on-the-job training and external development opportunities
Requirements:
  • Experience in customer service environment
  • Strong attention to detail and risk mindset
  • Confidence to communicate with customers face-to-face and over the phone
  • Eagerness to understand and communicate what makes our bank different
  • Drive for collaboration and teamwork
About Us:

We operate as a Community Bank that reinvests profits directly into the communities we serve. Our team promotes local growth and nurtures meaningful relationships.

This is an opportunity to work in a collaborative environment where professionals can learn and grow together. We offer a range of benefits, including on-the-job training and development opportunities, to support your career aspirations.

  • Customer Advocate

    7 days ago

    Sydney, New South Wales, Australia Bendigo & Adelaide Bank Full time

    **About the role and team**The Customer Advocate Office is the heartbeat of the organisation in representing the Customer. We consult with, listen to, understand, and prioritise what the Customer is seeking from the organisation.We have a full-time permanent opportunity for a Customer Advocate. Reporting to the Chief of Staff, you are the 'Champion of the...

  • Customer Experience Advocate

    2 days ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time $70,000 - $82,000

    Job Description:We are seeking a skilled Customer Experience Advocate to join our team. As a key representative of our organization, you will be responsible for delivering exceptional customer service in a part-time, branch-based role.This rewarding opportunity allows you to create your best future with our bank as a Customer Experience Advocate at our...

  • Customer Banking Advocate

    7 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $50,000 - $80,000

    We are seeking a Customer Service Specialist to play a pivotal role in our retail banking operations.Key ResponsibilitiesProvide exceptional customer service and support as the first point of contact for our customers.Help customers achieve their financial goals through our value savings, insurance, and personal lending products.Foster sales and lending...

  • Customer Experience Advocate

    7 days ago

    Sydney, New South Wales, Australia beBeeCustomerExperience Full time

    **Unlock Your Potential in a Customer-Centric Role**We're on the lookout for an exceptional Customer Experience Advocate to join our dynamic team! As a key member of our service delivery team, you'll play a vital role in helping our customers achieve their banking goals.In this high-impact position, you'll have the autonomy to make a real difference in...

  • Banking Consultant, Campsie Nsw

    7 days ago

    Sydney, New South Wales, Australia Anz Banking Group Full time

    **Req ID**: 69054**Department**: AR Branch Network**Division**: Australia Retail**Location**: CampsieAbout UsBuild a rewarding career in an innovative, fast paced and collaborative environmentAre you someone who has the desire and ability to move up a career path to Lending? Join usUse your passion and curiosity for people, and put them at the centre of...

  • Banking Consultant, Revesby Nsw

    7 days ago

    Sydney, New South Wales, Australia Anz Banking Group Full time

    **Req ID**: 85870**Department**: AR Branch Network**Division**: Australia Retail**Location**: RevesbyAbout UsBuild a rewarding career in an innovative, fast paced and collaborative environmentAre you someone who has the desire and ability to move up a career path to Lending? Join usUse your passion and curiosity for people, and put them at the centre of...

  • Banking Consultant, Hornsby Nsw

    2 days ago

    Sydney, New South Wales, Australia Anz Banking Group Full time

    **Req ID**: 83973**Department**: AR Branch Network**Division**: Australia Retail**Location**: HornsbyAbout UsBuild a rewarding career in an innovative, fast paced and collaborative environmentAre you someone who has the desire and ability to move up a career path to Lending? Join usUse your passion and curiosity for people, and put them at the centre of...

  • Banking Consultant, Macquarie Nsw

    7 days ago

    Sydney, New South Wales, Australia Anz Banking Group Full time

    **Req ID**: 69195**Department**: AR Branch Network**Division**: Australia Retail**Location**: Macquarie North RydeAbout UsBuild a rewarding career in an innovative, fast paced and collaborative environmentAre you someone who has the desire and ability to move up a career path to Lending? Join usUse your passion and curiosity for people, and put them at the...

  • Banking Consultants, Fairfield Nsw

    6 days ago

    Sydney, New South Wales, Australia Anz Banking Group Full time

    **Req ID**: 68179**Department**: AR Branch Network**Division**: Australia Retail**Location**: FairfieldAbout UsBuild a rewarding career in an innovative, fast paced and collaborative environmentAre you someone who has the desire and ability to move up a career path to Lending? Join usUse your passion and curiosity for people, and put them at the centre of...

  • Casual Banking Consultant, Fairfield Nsw

    6 days ago

    Sydney, New South Wales, Australia Anz Banking Group Full time

    **Req ID**: 85440**Department**: AR Branch Network**Division**: Australia Retail**Location**: FairfieldAbout UsBuild a rewarding career in an innovative, fast paced and collaborative environmentAre you someone who has the desire and ability to move up a career path to Lending? Join usUse your passion and curiosity for people, and put them at the centre of...