Residential Care Officer

2 weeks ago

Baulkham Hills, New South Wales, Australia Partner In Your Care Pty Ltd. Full time
About the Role

We are seeking a highly motivated and compassionate Residential Care Officer to join our team at Partner In Your Care Pty Ltd. As a key member of our care team, you will play a vital role in supporting residents with their mental health, social, and emotional needs.

Key Responsibilities
  • Support residents in a residential care arrangement with their mental health, social, and emotional support needs.
  • Work within a team to develop a range of support plans for residents, including care plans, meal plans, activity plans, and rosters of care.
  • Monitor and report the daily activities of residents.
  • Ensure residents are connected with their family, community, and culture.
  • Ensure a homelike environment that is therapeutic and safe, and assist residents to improve their independence.
  • Refer residents to agencies for additional support.
  • Manage budgets and funding for participants for cost-effectiveness.
  • Assess residents' needs and provide support for health, welfare, employment, housing, training, and other appropriate services for their wellbeing.
  • Assure high levels of support by liaising with welfare agencies.
  • Keep written records of all activities of residents.
Requirements
  • Minimum qualification of Diploma in community services or equivalent qualification in a related field.
  • Minimum 2 years of industry experience preferably in disability/mental health setting/aged care.
  • Ability to form and maintain professional, nurturing relationships with clients.
  • Solid understanding of NDIS and disabilities in Australia.
  • Current First Aid certificate.
  • Manual Handling certificate.
  • Current Australian Drivers License.
  • Good customer service skills.
  • Exceptional time management skills.
  • Administrative/Case Management skills.
  • Excellent communication and writing skills.
Attributes
  • Drive and passion to support people.
  • Caring nature with demonstrated tolerance, patience, and empathy for older people.
  • Demonstrated empathetic understanding of complex trauma and its effects.
  • Focus on delivering results based on resident needs.
  • Empathetic yet professional approach with residents.
  • Positive, can-do attitude and engaging personality.
  • Ability to think laterally and have an adaptive approach to support delivery.

Please note that the employee will be required to travel to various locations subject to participant requirements. Shortlisted candidates will be required to clear probity checks, including NDIS Worker Screening Check and Working with Children Check. You must have full-time work rights. Australian Citizens/Permanent Residents are preferred. Partner In Your Care (PIYC) is an equal employment opportunity employer. Applications from Aboriginal and Torres Strait Islander peoples and people from culturally and/or linguistically diverse backgrounds are encouraged to apply.

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