Senior Client Care Specialist

3 days ago

Ipswich, Australia beBeeSupport Full time $41,245 - $65,683
Support Coordination Professional Role

This role is ideal for someone passionate about delivering person-centred care, especially supporting clients with complex needs.

As a Support Coordination Professional, you will mentor staff, guide behaviour support strategies, and work closely with clients and their networks to ensure safety, inclusion, and positive outcomes.

  • Deliver tailored support services for individuals with complex needs.
  • Lead behaviour support and crisis management initiatives.
  • Mentor and guide staff to develop their skills and build a high-performing team.
  • Engage with clients and families to align services with individual goals and objectives.
  • Advocate for client rights and maintain accurate records.
  • Ensure compliance with relevant standards and policies.

This role offers a unique opportunity to make a real difference in the lives of others. If you are passionate about delivering exceptional support services and working collaboratively with clients and their networks, then this could be the perfect role for you.

Key Responsibilities:
  • Support Service Delivery: Provide tailored support services to individuals with complex needs, ensuring their safety, inclusion, and well-being.
  • Behaviour Support: Lead behaviour support and crisis management initiatives, working closely with clients and their networks to achieve positive outcomes.
  • Staff Development: Mentor and guide staff to develop their skills and build a high-performing team, ensuring excellent support services are delivered consistently.
  • Client Engagement: Engage with clients and families to align services with individual goals and objectives, ensuring seamless service delivery.
  • Record Keeping: Maintain accurate records, including client information and support plans, to ensure compliance with relevant standards and policies.
What We Offer:
  • Opportunity to Make a Difference: Work in a dynamic environment where you can make a real difference in the lives of others.
  • Collaborative Team Environment: Work closely with clients and their networks to achieve positive outcomes.
  • Professional Development: Opportunities for professional development and growth, ensuring you stay up-to-date with industry best practices.

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