Customer Service Liaison for Caravan Sales and Administration
4 weeks ago
We are currently seeking a highly skilled and experienced customer service liaison to join our team at Regent RV Launceston. As a key member of our sales and administration team, you will be responsible for providing exceptional customer service to our dealers and customers, as well as assisting with sales and administrative tasks.
About the Role:
- Provide top-notch customer service to our dealers and customers, ensuring that their experience meets our high standards.
- Assist with end-of-sale processes, including queries, colour selection, and vehicle handover.
- Coordinate travel and event-related tasks for our show team, including sales and administrative support.
- Proactively ensure that all business and customer expectations are consistently exceeded.
- Manage office duties, including invoices, scheduling, and stationery.
- Daily communication with Regent RV Head Office in Melbourne.
- Stock control and coordination of pre-delivery of caravans to customers.
About You:
- A passion for helping others and delivering exceptional customer experiences.
- An efficient user of Microsoft 365 and other software applications.
- The ability to prioritize tasks, meet deadlines, and work in a fast-paced environment.
- Excellent communication skills, both verbal and written.
What We Offer:
- A competitive salary package, estimated to be around $70,000 per annum.
- A respectful and friendly working environment.
- The opportunity to thrive in a culture of continuous growth and learning as we expand our business.
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