Optical and Retail Service Representative

1 month ago


Melbourne, Victoria, Australia Specsavers Full time
About Specsavers

Specsavers has been dedicated to improving lives through better sight since 1984. Our mission is to eliminate preventable vision loss and blindness, with a strong focus on supporting the Fred Hollows Foundation in providing equal eye health opportunities for First Nations communities.

Employment Terms

We offer full-time, part-time, and casual employment options. This role requires flexibility to work varying shifts, including weekends and public holidays.

Job Description

As a first point of contact for our customers, you will:

  • Support our optometrists with pre-testing
  • Provide frame styling advice to our customers
  • Dispense glasses with various lens options
  • Build strong rapport and create a memorable customer journey
Required Skills and Qualifications

The successful candidate will possess:

  • Enthusiasm: Passionate about creating meaningful connections and supporting the wider community through eye care
  • Communication skills: Excellent verbal skills with strong attention to detail
  • Teamwork: Ability to build genuine and supportive relationships with colleagues to thrive and achieve goals together
  • Practical abilities: Previous retail/customer service experience is required. Optical experience is highly desired, but full optics training will be provided
Benefits

We offer a range of benefits, including:

  • Two free pairs of glasses per year
  • Birthday and volunteer leave
  • 30% off for your family and friends
  • Staff referral incentives
  • Health & wellbeing support, including Employee Assistance for you and your family
  • In-depth onboarding process and tailored career progression for a stable future
Compensation and Career Development

This role offers a competitive salary, estimated at around $55,000 - $65,000 per annum, depending on location and experience. We also provide ongoing training and development opportunities to help you succeed in your career.



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