Optical and Retail Service Representative
1 month ago
Specsavers has been dedicated to improving lives through better sight since 1984. Our mission is to eliminate preventable vision loss and blindness, with a strong focus on supporting the Fred Hollows Foundation in providing equal eye health opportunities for First Nations communities.
Employment TermsWe offer full-time, part-time, and casual employment options. This role requires flexibility to work varying shifts, including weekends and public holidays.
Job DescriptionAs a first point of contact for our customers, you will:
- Support our optometrists with pre-testing
- Provide frame styling advice to our customers
- Dispense glasses with various lens options
- Build strong rapport and create a memorable customer journey
The successful candidate will possess:
- Enthusiasm: Passionate about creating meaningful connections and supporting the wider community through eye care
- Communication skills: Excellent verbal skills with strong attention to detail
- Teamwork: Ability to build genuine and supportive relationships with colleagues to thrive and achieve goals together
- Practical abilities: Previous retail/customer service experience is required. Optical experience is highly desired, but full optics training will be provided
We offer a range of benefits, including:
- Two free pairs of glasses per year
- Birthday and volunteer leave
- 30% off for your family and friends
- Staff referral incentives
- Health & wellbeing support, including Employee Assistance for you and your family
- In-depth onboarding process and tailored career progression for a stable future
This role offers a competitive salary, estimated at around $55,000 - $65,000 per annum, depending on location and experience. We also provide ongoing training and development opportunities to help you succeed in your career.
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