Operations Services Director

15 hours ago

Caboolture, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000
Operations Manager

We are seeking a seasoned Operations Manager to lead our team and drive excellence in disability support services on the Sunshine Coast.

This full-time role combines leadership, people management, and business development, requiring a strong track record of career progression in management roles within the disability sector.

The successful candidate will be responsible for:

  • Recruiting and selecting support workers who align with participants' individual needs, goals, and preferences.
  • Leading, training, and coordinating teams to deliver high-quality, person-led support at home and in the community.
  • Building and maintaining relationships with support coordinators, community groups, and health professionals to grow local presence and attract new participants.
  • Conducting regular visits to participants' homes and community settings to oversee and support service delivery.
  • Participating in a rotating after-hours on-call schedule to ensure continuous support.
  • Acting as a local ambassador for our organisation, promoting values and presence through exceptional service delivery.

About You:

  • You have a solid reputation in the sector, with expertise in building trusted relationships based on commitment, communication, and expertise.
  • You possess experience in similar roles and have a knack for coaching, inspiring, and mentoring others to deliver exceptional support in challenging environments.
  • You are invested in professional development and enhancing skills to successfully lead and model positive behaviours in a team setting.
  • You bring experience and confidence in supporting individuals with complex physical and/or behavioural needs, and understand the importance of person-centred approaches.

Requirements:

  • Expertise: Demonstrated career progression in management roles within the disability sector.
  • Innovation: Ability to design supports and services alongside individuals seeking support.
  • Strong leadership skills: Ability to lead, mentor, and guide team members using a person-focused approach.
  • Positive Behaviour Support (PBS) knowledge: Experience implementing PBS plans.
  • NDIS knowledge: Knowledge of NDIS legislation, practice standards, and code of conduct.
  • Clearance checks: Positive Notice Yellow Card or NDIS Worker Screening Check.
  • Driver's license: Open Driver's License with comprehensive vehicle insurance.
  • First Aid and CPR: Current First Aid and CPR certification.

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