Customer Service Specialist
24 hours ago
At Coles, we're a leading retailer with a strong presence in Australia. Our mission is to provide customers with great value and excellent service. We're committed to building a culture that's inclusive, respectful, and safe for all team members.
We're currently seeking a Casual Customer Service Specialist to join our Liquorland team. This role will involve providing exceptional customer experiences, engaging with customers, and contributing to the growth of our business.
About the Role
In this role, you'll have the opportunity to work in a fast-paced environment, utilizing your communication skills to build relationships with customers. You'll be knowledgeable about our products, including local and imported brands, and able to make recommendations to customers. Your enthusiasm and energy will be key to delivering an outstanding customer experience.
About You
- You possess a commitment to delivering excellent customer service, working with enthusiasm, energy, and pace.
- You're knowledgeable about beverages, with a passion for the liquor industry.
- You can lift moderate to heavy loads up to 17kg and work on your feet for extended periods.
- You hold a current accredited Responsible Service of Alcohol (RSA) qualification.
Please note that holding an RSA certificate is a legal requirement for employment selling liquor in Australia.
Why Work at Coles?
We offer a range of benefits, including flexible work arrangements, additional leave entitlements, and parental leave provisions. We're committed to creating a workplace that's inclusive, diverse, and welcoming. Our goal is to ensure that everyone feels valued and respected.
Earnings Potential
The estimated annual salary for this position is approximately $50,000 to $60,000, depending on location and individual performance.
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