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Financial Services Professional

1 month ago

Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

About the Role

We're seeking a Financial Services Professional - Transaction Banking to join our Retail Banking team in Melbourne. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences through seamless banking interactions.

Key Responsibilities:

  • Customer Engagement: Meet customers' end-to-end financial needs and goals by providing transactional services, engaging in needs-based conversations, and educating them on available financial solutions.
  • Product Fulfillment: Have in-depth knowledge of products and services to complete customer transactions accurately and meet their needs.
  • Service Delivery: Deliver high-quality service standards, ensuring customers are satisfied and become strong advocates for ANZ.

Requirements:

  • Strong Customer Focus: A demonstrated ability to provide excellent customer service, with a preference for retail experience.
  • Adaptability: Ability to multitask, adapt to change, and navigate ambiguity effectively.
  • Proactivity: Proactive approach with a willingness to show initiative.
  • Technology Savvy: Active user and promoter of technology.
  • Collaboration: Enjoys working in a collaborative team environment.

A Competitive Remuneration Package:

The estimated salary for this role is AU$65,000 - AU$80,000 per annum, depending on experience. This is a full-time position based in Collins Street, Melbourne VIC. We offer flexible working arrangements to support work-life balance and a range of benefits, including access to health and wellbeing services and discounts on selected products and services from ANZ.

ANZ Culture:

At ANZ, we value diversity and inclusion, celebrating the different backgrounds, perspectives, and life experiences of our people. We strive to create an inclusive workplace that reflects the communities we serve.

Growth Opportunities:

We invest in our people's growth, offering opportunities for learning and development to help you succeed in your career.