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Providence Village Manager
2 months ago
About the Role
The Village Manager is responsible for ensuring the day-to-day operations of the village are effectively managed, meeting the lifestyle and hospitality needs of all residents.
Key duties and responsibilities include:
- Delivery of key services including care, cleaning, gardening, and maintenance
- Assist with the apartment sale/resale process
- Supervision of village maintenance requirements, including liaising with external contractors
- Monitoring village income and expenditure in line with the annual operating and capital works budgets
About You
We are seeking an experienced professional with a tertiary qualification in Business Administration and knowledge of the Retirement Living industry. Hospitality experience and sales background are highly regarded.
The ideal candidate will possess:
- Outstanding interpersonal skills and the ability to communicate effectively with residents, families, and staff
- A passion for providing outstanding customer service
- Experience in recognising, prioritising, and actioning emergency or critical responses to issues as they arise
- Well-developed organisational skills with demonstrated experience in meeting deadlines while juggling competing priorities
- A high level of initiative and a commonsense approach when solving problems or making decisions
Why VMCH?
VMCH offers a competitive salary, salary packaging benefits, a flexible and family-friendly work culture, and a range of wellbeing initiatives. You will also have access to employee assistance programs, discounted private health insurance, and discounted school holiday care support.
As a Village Manager at VMCH, you will have the opportunity to make a positive difference in the lives of older people and the community.