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Providence Village Manager

2 months ago


Bacchus Marsh, Victoria, Australia VMCH Full time

About the Role

The Village Manager is responsible for ensuring the day-to-day operations of the village are effectively managed, meeting the lifestyle and hospitality needs of all residents.

Key duties and responsibilities include:

  • Delivery of key services including care, cleaning, gardening, and maintenance
  • Assist with the apartment sale/resale process
  • Supervision of village maintenance requirements, including liaising with external contractors
  • Monitoring village income and expenditure in line with the annual operating and capital works budgets

About You

We are seeking an experienced professional with a tertiary qualification in Business Administration and knowledge of the Retirement Living industry. Hospitality experience and sales background are highly regarded.

The ideal candidate will possess:

  • Outstanding interpersonal skills and the ability to communicate effectively with residents, families, and staff
  • A passion for providing outstanding customer service
  • Experience in recognising, prioritising, and actioning emergency or critical responses to issues as they arise
  • Well-developed organisational skills with demonstrated experience in meeting deadlines while juggling competing priorities
  • A high level of initiative and a commonsense approach when solving problems or making decisions

Why VMCH?

VMCH offers a competitive salary, salary packaging benefits, a flexible and family-friendly work culture, and a range of wellbeing initiatives. You will also have access to employee assistance programs, discounted private health insurance, and discounted school holiday care support.

As a Village Manager at VMCH, you will have the opportunity to make a positive difference in the lives of older people and the community.