Technical Deployment Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeSolution Full time $160,000 - $190,000
Unlocking Potential

At the heart of our organization lies a profound belief in unlocking individual potential. We have the privilege of serving over 9,000 brands, from global organizations to tech innovators.

We pride ourselves on maintaining a unique work environment that emphasizes flexibility, trust, teamwork, diversity, and rapid innovation. Our approach is centered around nurturing exceptional talent once we find it.

Key Responsibilities
  • Lead technical onboarding and delivery of products.
  • Conduct discovery sessions, guide implementations, and provide technical consultancy.
  • Deliver training and workshops.
  • Collaborate with Engagement Managers, Strategy Consultants, and Product teams.
  • Maintain internal documentation and support high-risk accounts.
  • Contribute to customer maturity assessments and advisory initiatives.

As an Onboarding Solutions Architect, you will be working closely with customers, partners, and internal teams to ensure the successful technical deployment of products. You'll drive product adoption by providing strategic guidance to support the full value realization of solutions.

The role also involves collaborating with the Product, Customer Success, Onboarding and Professional Services teams to deliver outcome-focused value to customers and increase renewal rates.

Required Skills and Qualifications
  • 2+ years of experience using REST APIs, GraphQL, and associated authentication mechanisms.
  • Solid understanding of Front-end libraries such as Angular, React, or Vue.
  • Experience working with languages like Java, Ruby, Node, PHP, C#, React a plus.
  • SQL, ETL, data modeling, and scripting skills a plus.
  • Experience working with other experimentation platforms a plus (i.e. VWO, Adobe Target).
  • Strong communication and presentation skills when working with both technical, non-technical, and executive audiences.

Additional requirements include experience working with CMS platforms, willingness to learn other development/scripting/querying languages as required, and comfort leading meetings to discuss and discover technical requirements.

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