
Senior Sales and Operations Manager
2 weeks ago
We are seeking a proactive and results-driven Regional Manager to oversee our stores and drive sales, profitability, and operational efficiency across multiple locations.
About the Role- Drive Sales: Monitor and manage sales performance, ensuring alignment with business objectives.
- Floor Management: Ensure showrooms have in-stock best sellers and are customized to store sales history.
- Stock Integrity: Implement processes to minimize shrinkage and maintain optimal stock levels.
- Performance Management: Set clear KPIs, coach managers, and address performance gaps effectively.
- Recruitment and Retention: Attract and retain top talent while fostering a culture of engagement and excellence.
- Training and Upskilling: Develop and implement training programs to elevate team performance.
- Reporting Interpretation: Analyse sales, financial, and operational reports to make informed decisions.
- Customer Complaints: Manage escalated customer complaints as required.
- Interstate Travel: Regularly visit stores to provide hands-on support and build strong relationships.
- WHS Compliance: Uphold Workplace Health and Safety standards to ensure a safe environment.
- Proven experience as a Regional Manager or equivalent role in retail.
- Strong leadership skills with ability to inspire, motivate, and develop high-performing teams.
- Exceptional analytical and decision-making abilities.
- Solid understanding of retail operations, product merchandising, and sales optimization.
- Excellent communication and interpersonal skills.
- Proficiency in interpreting financial reports and operational data.
Competitive Salary + super + incentives + fully maintained company car.
Work EnvironmentWe strive to create a safe, flexible, and respectful work environment where employees feel valued and supported. We aim to foster good working relationships and adhere to relevant state and federal laws.
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