Senior Credit Analyst
2 weeks ago
This role plays a critical part in assessing credit applications, protecting revenue, and ensuring compliance with legislative and company guidelines.
Key Responsibilities:- Review and evaluate credit applications for new and existing customers across Consumer and SMB products
- Analyse application data, credit reports, and internal systems to determine creditworthiness and risk
- Conduct manual investigations, fraud checks, and cross-referencing using internal and external resources
- Collaborate with stakeholders to address process gaps and improve business outcomes
- Audit activations outside standard guidelines, ensuring compliance with privacy, trade practices, and credit legislation
- Work collaboratively with Credit & Fraud Risk Operations, Collections, Billing, and Customer Success teams
- Maintain accurate records and documentation of all investigations and decisions
- Provide regular reporting on credit risk assessments
- Proven experience in credit risk assessment, preferably within Consumer or SMB
- Strong knowledge of billing, credit, and customer management systems
- Understanding of relevant legislative guidelines (Privacy Laws, Credit Act, Trade Practices)
- Investigative mindset with strong analytical and problem-solving skills
- Ability to manage competing priorities in a fast-paced environment
- Excellent communication skills with the ability to engage stakeholders across the business
- Flexibility to work a shift-based roster covering national retail trading hours (7 days per week)
We are seeking an experienced professional who can contribute to our team. If you have a passion for credit risk assessment, please apply.
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