Administrative Liaison

2 weeks ago

Gold Coast, Queensland, Australia beBeeSupport Full time $51,319 - $63,623

Administration is a crucial role in creating a positive and welcoming environment for residents and visitors.

Key responsibilities will include greeting and welcoming, communication, appointment scheduling, visitor management, assisting residents and families, and administrative support.

The ideal candidate will have the ability to manage rostering and team member allocations, experience using employee scheduling software, and adaptable, passionate, and willing to learn. They should be collaborative, skilled at teamwork, friendly, and effective communicators.

Arcare values diversity within its workforce and is an equal-opportunity employer.

  • Greeting and Welcoming:
    • Welcoming residents, visitors and families with a friendly and warm demeanor
  • Communication:
    • Managing incoming calls, directing them to the appropriate departments or individuals and handling general inquiries and messages efficiently
  • Appointment Scheduling:
    • Scheduling appointments for residents to see medical professionals, therapists or other service providers as needed
  • Visitor Management:
    • Registering and monitoring visitors, ensuring security and safety protocols are followed
  • Assisting Residents and Families:
    • Providing information and assistance to residents and their families, addressing their queries and concerns and connecting them with the appropriate staff members when necessary
  • Administrative Support:
    • Assisting with administrative tasks, such as rostering, filing, data entry, maintaining records, mail and deliveries

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