Technical Business Solutions Specialist
6 days ago
We are seeking an experienced Technical Business Analyst to join our team at the Coates Group. This is a fantastic opportunity to work with a talented and ambitious crew that values integrity, individuality, and inclusivity.
About the RoleThe successful candidate will play a key role in understanding customer needs and conveying these requirements to the Engineering team to ensure the delivery of a solution that meets client expectations. As a Technical Business Analyst, you will be responsible for translating actionable business requirements into functional and technical specifications, including process mapping of functional flows.
Responsibilities:- Collaborate with customers, product managers, and business stakeholders to gather, analyze, and document technical and functional business requirements that meet business outcomes.
- Conduct workshops and interviews to elicit, validate, and document clear business requirements.
- Map client requirements into product epics/features.
- Decompose product epics/features into user stories/tickets with detailed functional and technical requirements and clear acceptance criteria.
- Develop strong working relationships with internal stakeholders and external clients to define and confirm business requirements.
- Provide content for the Product Manager to include in external-facing product documentation describing features, business rules, and use cases.
- Create necessary artefacts, including capability gap analysis and process flow diagrams.
- Support the maintenance and update of user guides based on functional changes as projects are delivered.
- Support the creation of UAT test cases with consideration of client acceptance scenarios and conduct internal UAT of delivered features.
- Facilitate the creation of traceability matrices from detailed requirements to test cases.
- Identify opportunities to improve internal processes and practices and propose practical solutions to be implemented.
- Conduct research and develop a thorough understanding of customer needs and new technologies in collaboration with Product Managers to ensure alignment with Product vision.
- Cross-team collaboration to manage functional dependencies and ensure these are considered as part of sprint planning and during sprints.
The ideal candidate will have 5+ years' experience within a similar role and hold a tertiary qualification in Computer Science, Software Engineering or related field. Additionally, they should have experience in Digital Software for 5+ years (preferred) and creating detailed functional specifications for Digital software products (5 years). Experience using Figma to create or update wireframe designs as required and working in both agile and waterfall methodologies is also desirable.
Benefits:The Coates Group offers a range of benefits to its employees, including an annual market competitive bonus program and the 'Thrive Program'. The Thrive Program provides dedicated time to prioritize health and wellbeing, including virtual Yoga or meditation sessions, a Global Wellness paid day off to recharge, and a 'Give Back Day' to make an impact in the community. Estimated salary: $85,000 - $110,000 per annum based on location and experience.
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