Home Lending Specialist
3 weeks ago
About Us
At ANZ, we're committed to delivering exceptional customer experiences and driving financial wellbeing for our customers. Our Home and Investment Lending teams play a critical role in making this happen.
About the Role
As a Home & Investment Lending Associate, you'll work closely with our high-performing teams to support customers with complex lending needs. You'll use your strong market knowledge and lending expertise to develop business and manage customer relationships.
Your Key Responsibilities
- Develop and maintain relationships with existing customers to ensure a seamless experience
- Coach customers through each step of the journey, providing tailored recommendations and support
- Mentor and coach team members in the branch, promoting excellent customer service
- Adhere to ANZ's policies, processes, and standards
What We're Looking For
To succeed in this role, you'll need:
- Strong customer focus and home lending experience
- Significant experience in financial services and attention to detail
- Ability to multi-task and adapt to change and ambiguity
- Excellent communication, presentation, and interpersonal skills
Join Our Team
At ANZ, we're passionate about building a culture that supports our people's growth and development. If you're a motivated and customer-focused individual, we'd love to hear from you.
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