Home Lending Specialist

3 weeks ago


Chatswood, Australia ANZ Full time

About Us

At ANZ, we're committed to delivering exceptional customer experiences and driving financial wellbeing for our customers. Our Home and Investment Lending teams play a critical role in making this happen.

About the Role

As a Home & Investment Lending Associate, you'll work closely with our high-performing teams to support customers with complex lending needs. You'll use your strong market knowledge and lending expertise to develop business and manage customer relationships.

Your Key Responsibilities

  • Develop and maintain relationships with existing customers to ensure a seamless experience
  • Coach customers through each step of the journey, providing tailored recommendations and support
  • Mentor and coach team members in the branch, promoting excellent customer service
  • Adhere to ANZ's policies, processes, and standards

What We're Looking For

To succeed in this role, you'll need:

  • Strong customer focus and home lending experience
  • Significant experience in financial services and attention to detail
  • Ability to multi-task and adapt to change and ambiguity
  • Excellent communication, presentation, and interpersonal skills

Join Our Team

At ANZ, we're passionate about building a culture that supports our people's growth and development. If you're a motivated and customer-focused individual, we'd love to hear from you.



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