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Financial Solutions Specialist
3 weeks ago
You will be at the heart of our branch network, engaging with customers in-person and over the phone to provide tailored banking solutions.
Key Responsibilities:- Engage with business and retail customers to understand their needs and provide suitable banking solutions.
- Assist with identity verification, cash access through ATMs, personal and business lending, and fraud and scam support.
This is a rewarding role that requires dedication and expertise to empower customers to make the most of their money. You will need to remain calm under pressure and have strong numerical capability with proficiency in cash handling and counting.
We offer comprehensive training on our banking products and services, and our supportive team will guide you every step of the way. You will also receive opportunities for growth and development within the organization.
No prior banking experience? No problem. We welcome candidates from all backgrounds and provide additional support to our veterans, Indigenous Australians, and neurodiverse community.
We are committed to creating a supportive and inclusive environment where everyone feels valued and respected.
Requirements:- Calm and composed demeanor during high-pressure situations.
- Excellent communication and interpersonal skills.
- Strong numerical ability and proficiency in cash handling and counting.
- Ability to work independently and as part of a team.
- Comprehensive training on our banking products and services.
- Ongoing support and guidance from our team.
- Opportunities for growth and development within the organization.
- A supportive and inclusive environment.
