Customer Service Excellence Specialist

4 days ago

Burnie, Tasmania, Australia beBeeCustomerService Full time $60,000 - $80,000

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same?

We have an exciting opportunity for a Customer Service Excellence Specialist to join our team As a key member of our Contact Centre team, you will be responsible for providing top-notch customer service to our clients, resolving issues efficiently, and building strong relationships with customers.

To succeed in this role, you will need excellent communication skills, both verbal and written. You should be able to work independently and as part of a team, handling multiple priorities and deadlines with ease. Your problem-solving skills will be put to the test as you troubleshoot complex issues and find creative solutions to meet customer needs.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, and chat
  • Resolve customer complaints and issues efficiently and effectively
  • Collaborate with colleagues to achieve team goals and objectives
  • Participate in training and development programs to enhance your skills and knowledge
What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading organization that values excellence and customer satisfaction
About Us:

We are a values-driven organization that is committed to making a positive impact on the lives of our customers and communities. We believe in empowering our employees to deliver exceptional results and provide opportunities for growth and development. If you are passionate about customer service and want to join a team that shares your values, apply now

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