Conference & Events Coordinator
6 days ago
Job Summary
We are seeking a highly organized and experienced Conference & Events Supervisor to oversee on-site event operations at our Accor Hotels properties. As a key member of our events team, you will be responsible for ensuring smooth execution, addressing any issues promptly, and maintaining a high level of attendee satisfaction.
Key Responsibilities
- Event Operations
- Oversee the planning and execution of conferences, events, and weddings to ensure seamless delivery and high-quality service.
- Collaborate with internal stakeholders, including chefs, kitchen brigades, and customer service teams, to ensure efficient and friendly service.
- Manage event timelines, budgets, and logistics to ensure successful events.
- Team Management
- Supervise and mentor a team of conference and events coordinators to ensure high standards of performance and service.
- Provide guidance and support to team members to ensure they have the necessary skills and knowledge to deliver exceptional events.
- Customer Service
- Ensure that all guests receive exceptional service and that their needs are met promptly and efficiently.
- Respond to customer complaints and concerns in a professional and timely manner.
Requirements
- Minimum of 2 years of relevant experience in a conference and events outlet.
- Responsible Service of Alcohol certificate.
- Strong knowledge of a variety of beverages, including beer, wine, spirits, and cocktails.
- Micros knowledge desirable.
About Accor Hotels
We are a global leader in the hospitality industry, with a commitment to providing exceptional service and experiences to our guests. We welcome you as you are and offer a supportive and inclusive work environment. Join us and discover the limitless possibilities of a career with Accor Hotels.
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