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Field Delivery Telecommunications Trainee

2 months ago

East Pilbara, Australia Telstra Full time

About the Role

As a Field Delivery Telecommunications Trainee, you will work alongside a mentor, receiving ongoing coaching, support, and mentoring during your traineeship. You will gain hands-on training, providing customers with a great experience by activating and assuring telecommunications and technology products and services in homes and/or businesses.

Key Responsibilities

  • Deliver exceptional customer service by providing timely and efficient solutions to customer inquiries and issues.
  • Work collaboratively with a diverse team to achieve optimum customer and commercial outcomes aligned with Telstra's values and strategy.
  • Participate in on-the-job training and development programs to enhance technical skills and knowledge.
  • Contribute to a positive and safe work environment by adhering to company policies and procedures.

Requirements

  • Hold a current driver's license.
  • Be physically fit for the role.
  • Pass a pre-employment medical and drug alcohol screening.
  • Undergo a police check.
  • Exhibit professional and polite communication skills.
  • Enjoy working in a team environment.
  • Display a positive attitude and a safety-first approach.
  • Be technically minded.

What We Offer

  • A 1-year full-time paid traineeship.
  • Full-time fixed-term employment for 1 year with the opportunity for a permanent contract thereafter.
  • A vehicle, phone, and tablet provided.
  • 4 weeks annual leave per year.
  • Nationally recognized qualification.
  • Safety equipment (PPE) and tools.
  • Ongoing coaching, support, and mentoring from qualified professionals.
  • Receive 30% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.