Campus Engagement Professional

15 hours ago

Brisbane, Queensland, Australia beBeeEngagement Full time $100,000 - $120,000
Student Engagement Manager Job Description

We are seeking an enthusiastic and organised individual to join our dynamic team in Brisbane, Australia. In this role, you will be responsible for developing and implementing engaging activities and initiatives that foster a vibrant and supportive learning environment for our students across both online and on-campus platforms.

  • The ideal candidate will have strong organisational and time management abilities, with the capacity to juggle multiple tasks and priorities.
  • They will also have excellent communication and interpersonal skills, with the ability to effectively engage with diverse student populations.

This role requires the ability to lead a team, using influence or reporting to achieve team objectives.

Key Responsibilities:

  1. Develop and implement engaging activities and initiatives: Foster a vibrant and supportive learning environment for students.
  2. Line manage the Online and Brisbane Student Engagement team: Ensure staff are effectively inducted, trained and motivated to deliver high-quality services in a digital and on-campus environment.
  3. Provide high-level advice and support: Assist with escalated online student enquires and contribute to the development of college processes and procedure at a national level.
  4. Operationalise national student experience policies: Deploy and operationalise virtual engagement opportunities and promote campus resources using online platforms, social media, and learning management systems.
  5. Project manage online and hybrid student events: Represent ACAP in virtual forums and expos as required.
  6. Ensure compliance with industry regulatory environment: Including ESOS Act, National Code, Prisms, applicable visa rules and any other regulatory frameworks that may apply.

Required Skills and Qualifications:

  • Equivalent to completion of a degree or completion of an associate diploma with at least two years' subsequent relevant work experience.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with diverse student populations.
  • Strong organisational and time management abilities, with the capacity to juggle multiple tasks and priorities.
  • Proficiency in using online platforms, learning management systems, and virtual learning environments.
  • Skills in creating systems and processes which support customer driven outcomes.
  • Demonstrated ability to lead a team, using influence or reporting to achieve team objectives.
  • Ability to work as part of a team and in a way that is flexible and adaptable.
  • Willingness to embrace change within a dynamic environment of systems, processes and personnel responsibilities.
  • Self-disciplined and independently driven but able to work effectively in a team environment with shared goals.

Benefits:

  • An opportunity to work in a dynamic team environment.
  • A chance to make a meaningful contribution to the growth and development of our students.
  • A competitive salary and benefits package.

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