Senior Retail Operations Manager

1 month ago


Fremantle, Western Australia Cotton On Group Full time

We are an Aussie brand with our feet on the ground and our heart in our people.

Our culture is built around being true to ourselves, embracing individuality and having fun while doing it.

The Cotton On Group Foundation enables our team members to make a positive impact through volunteering and fundraising opportunities.

Cotton On Fremantle is now looking for a Senior Retail Operations Manager to join their team

About You

We're after someone who embodies our values of being authentic, inclusive and ambitious. If you have a commercial eye and are passionate about delivering great customer experiences, we'd love to hear from you

What We Offer

- Competitive base salary: $70,000 - $80,000 per annum (dependent on experience)

- 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre

- Wellness support 24/7 – mental health, relationships, family + more

- Discounts for you and your family - medical, travel, financial + more

The Role

As a Senior Retail Operations Manager, you will be responsible for supporting the Store Manager and enabling their team to create great experiences for our customers and drive business outcomes for the store.

You will work with your manager to build a culture of development which inspires and engages the team, creates future leaders and high performance.

You will embed customer excellence whilst growing your business through clear direction and operational excellence.

You will bring your commercial eye to the store, spot trade opportunities, and find solutions to improve the customer experience and store results.

Advocate for the Cotton On Group Foundation, engaging the team on how they can make life-changing impact on our projects around the world.

This is a full-time opportunity based in Fremantle, WA.



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