Senior Retail Operations Manager

1 month ago


Fremantle, Western Australia Cotton On Group Full time
About Us

We are a diverse team of 20,000 people around the world who love to think big and have fun. We develop, reward and recognise our team members, so they can feel empowered to reach their full potential.

Role Overview

This role is an exciting opportunity to support the Store Manager and enable your team to create great experiences for our customers and drive business outcomes for your store.

Main Responsibilities:
  • Work with your Manager to build a culture of development which inspires and engages the team, creates future leaders and high performance
  • Embed customer excellence whilst growing your business through clear direction and operational excellence
  • Bring your commercial eye to the store, spot trade opportunities, and find solutions to improve the customer experience and store results
  • Support your Store Manager to manage store schedules and wages effectively to achieve productivity and wage targets
What You'll Get:

We offer a competitive base salary plus super, local and global career growth, 50% off Cotton On Group Brands, wellness support 24/7, discounts for you and your family, and returnity - a paid program for new parents heading back to work.

Requirements:

We're looking for someone with a strong retail background, excellent communication skills and the ability to motivate and inspire their team. If you have a passion for creating amazing customer experiences and driving business results, we want to hear from you

Estimated Salary: $65,000 - $80,000 per year

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