Highway Operations Manager

3 days ago

Adelaide, South Australia beBeeOperations Full time $80,000 - $120,000
Job Title: Highway Operations Manager

We are seeking an experienced and skilled individual to lead our on-highway workshop. This is a challenging opportunity for someone who is passionate about managing a team and delivering exceptional service to our customers.

  • Oversee the workflow of the on-highway workshop, ensuring that repairs meet customer schedules and maximize resource availability.
  • Coach and develop technicians in repair routines, promoting safety and quality in all aspects of the workshop environment.
  • Develop strategies to improve productivity and efficiency, focusing on customer satisfaction and achieving customer schedules for return of vehicles.

We require:

  • 5 years minimum experience in the Heavy Vehicle or Engine business.
  • Sound technical knowledge and expertise in Series 60, MTU and Allison Product lines.
  • Knowledge of industry/locality and a genuine passion and drive to motivate the team.

The ideal candidate will have:

  • A proven track record of leadership and management.
  • Strong technical skills and knowledge.
  • Excellent communication and interpersonal skills.

About this role

This is a key position within our organization, responsible for managing the on-highway workshop. The successful candidate will be responsible for leading a team of technicians and coordinating the workflow of the workshop.

Key Responsibilities

Workshop Management:

  • Manage the day-to-day operations of the on-highway workshop.
  • Coordinate the workflow of the workshop to ensure maximum efficiency.
  • Monitor and report on key performance indicators (KPIs).

Talent Development:

  • Coach and develop technicians in repair routines.
  • Identify training needs and provide support to ensure the development of staff.
  • Conduct regular performance reviews and provide feedback.

Customer Focus:

  • Deliver exceptional service to our customers.
  • Ensure that customer schedules are met and exceeded.
  • Identify opportunities to improve customer satisfaction.

Benefits

We offer a competitive salary and benefits package, including:

  • A comprehensive salary package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.

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