Fitness Career Opportunities

2 weeks ago

Brisbane, Queensland, Australia beBeeCareer Full time $55,000 - $78,500

About the Role

As a Member Support Consultant, you will play a key role in building and maintaining a thriving membership base for our health clubs.

You will be the first point of contact for prospective members and inspire them to begin their wellness journey with us. Your primary goal is to achieve membership growth through proactive sales activities and retain existing members through exceptional customer service.

Your Key Responsibilities:

  • Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
  • Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
  • Achieving the required number of lead contacts via telephone to maximise sales opportunities
  • Providing sales presentations and tours to prospective members
  • Creating great member journeys via positive and personalised interactions
  • Achieving successful outcomes to enquiries
  • Opening and closing the club as per the club roster
  • Active involvement in member retention programs, inspiring members to continue their fitness journey
  • Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

About You

  • Current First Aid & CPR certificates
  • Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
  • The ability to solve problems, and overcome obstacles
  • Outstanding communication abilities - able to listen, understand, empathise and influence others
  • Tenacity with a natural drive to achieve individual targets and team goals
  • Customer focused with a desire to achieve exceptional customer outcomes

We Offer

  • A competitive package including base salary, super and uncapped commission
  • A complimentary all-access Goodlife membership
  • Anniversary leave days and an additional free gym membership for friends and family as part of our recognition for service awards
  • Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines
  • Ongoing training and support to develop your customer service, sales and leadership skills through our Gold Certification and Emerging Leader awards

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