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Assistant General Manager

2 months ago


North Adelaide, South Australia Next Gen Health & Lifestyle Clubs Full time
About the Role

We are seeking an experienced and passionate Assistant General Manager to join our team at Next Gen Health & Lifestyle Clubs. As a key member of our management team, you will be responsible for the daily running of the club's operations, ensuring the safety and satisfaction of our members, guests, and staff.

Key Responsibilities
  • Operations Management: Oversee the day-to-day operations of the club, including management of staff, facilities, and resources.
  • Member Engagement: Develop and implement strategies to enhance member experience, drive retention, and increase membership sales.
  • Financial Management: Assist in the preparation and management of the club's budget, ensuring financial stability and growth.
  • Team Leadership: Lead and develop a high-performing team, providing coaching, guidance, and support to ensure excellent customer service and operational efficiency.
  • Communication: Maintain effective communication with the Senior General Manager, Heads of Departments, and staff, ensuring seamless collaboration and information sharing.
Requirements
  • Experience: Proven experience in a similar role, with a strong background in operations management, customer service, and team leadership.
  • Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with members, staff, and stakeholders.
  • Education: Tertiary qualifications in Management, Business, Sports Management, or a related field.
  • Certifications: Working knowledge of relevant professional, industry, and government regulations, as well as contract and corporate law.
What We Offer
  • Competitive Salary: A competitive salary package, including a base salary and performance-based bonuses.
  • Benefits: A range of benefits, including flexible working hours, full club membership, and opportunities for professional development.
  • Culture: A dynamic and supportive work environment, with a strong focus on teamwork, innovation, and member satisfaction.