Multifaceted Healthcare Customer Support Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $43,200 - $73,500
Job Overview

We are seeking a highly skilled and experienced Call Centre Officer to provide exceptional customer service, allocate interpreter bookings, and respond to telephone and electronic correspondence.

Key Responsibilities:
  • Provide exceptional customer service to health professionals.
  • Allocate interpreter bookings to staff and sessional interpreters.
  • Respond to telephone and electronic correspondence from internal and external stakeholders.
About Our Team

This is an exciting opportunity to join a dynamic multifaceted team in Health Care Interpreters Service within the Multicultural and Refugee Health Service. The M&RHS is comprised of teams that deliver health services to refugees and multicultural communities in NSW.

The successful candidate will work collaboratively with a diverse group of staff, including Multicultural Health Liaison Officers, Staff and Sessional interpreters, and booking office Administrative Officers.

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