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Client Relations Coordinator
2 months ago
Client Services Manager
Careerlink People Solutions is excited to present a newly established opportunity for a motivated, adaptable, and enthusiastic individual to play a crucial role in enhancing and supporting the daily functions of a prominent private pediatric occupational therapy clinic in South Australia.
The Role
We are in search of a service-oriented and proactive professional to deliver extensive administrative and operational assistance to our team. This diverse position merges aspects of client relations, scheduling, administration, and reception responsibilities to ensure seamless operations while clients receive exemplary service.
Key Responsibilities
- Oversee intricate scheduling requirements, including liaising with clients and Occupational Therapists (OTs) to arrange ongoing services and address service modification requests.
- Greet clients, serving as a representative for the organization.
- Coordinate consultations and provide support to guarantee a positive client experience.
- Facilitate client onboarding, ensuring all necessary documentation and agreements are completed promptly.
- Assist OTs in optimizing service delivery.
- Support various projects and initiatives, offering administrative assistance and coordination as required.
Skills and Experience
- Exceptional interpersonal abilities with a knack for creating a welcoming atmosphere.
- Demonstrated experience in an administrative support and client-facing capacity.
- Familiarity with scheduling operations, customer engagement, and reception tasks.
- Strong organizational capabilities with the ability to juggle multiple priorities and deadlines.
- Meticulous attention to detail.
- High level of discretion and professionalism in managing confidential information.
- Ability to work autonomously and collaboratively in a fast-paced environment.
- Experience with HubSpot is advantageous, but not mandatory.
Culture
At Careerlink People Solutions, we foster an environment of excellence and serve as a catalyst for career advancement. We recognize that your career is more than just a job; it is an opportunity to carve your path and make a significant impact. With a supportive and empowering atmosphere, we assist you in building a career that not only transforms lives through enjoyment but also brings joy and fulfillment to your own.
Benefits
- Flexibility: A work schedule that can adapt to support your lifestyle goals.
- Growth: Opportunities to enhance and develop your skills, with pathways for further advancement.
- Autonomy: Lead process improvements and contribute to the efficient operation of our practices.
- Fun: Regular team incentives, celebrations, and events.
- Support: Comprehensive and guided induction process to ensure your success in the role.
- Benefits to help you thrive in your personal life:
- An inclusive parental leave policy.
- An annual wellness allowance to support your health and social connections.
- Complimentary Employee Assistance Program.
- Access to free workshops that will enhance your life (financial, wellbeing, fitness, and more).
How to Apply
If you possess the skills and experience necessary to excel in this role, we encourage you to explore this exciting opportunity within a growing industry.
