Shift Manager/Leader

2 weeks ago


Braybrook, Victoria, Australia Guzman Y Gomez Full time

Job Summary

We are seeking a highly motivated and experienced Shift Manager/Leader to join our team at Guzman y Gomez Mexican Kitchen. As a key member of our management team, you will be responsible for leading a dynamic team to deliver exceptional operations and customer experience.

Key Responsibilities

  • Lead a team of staff during specific periods of trade, motivating and engaging them to deliver exceptional customer service and maintain high standards of food safety and quality.
  • Monitor store performance during a shift, taking ownership of achieving targets and goals, and making adjustments as needed to ensure optimal results.
  • Ensure that all food safety procedures are followed, and that the restaurant is maintained in a safe and clean environment for customers and staff.
  • Manage the customer experience, ensuring that every guest has a positive and memorable experience, and that they want to return to our restaurant.
  • Learn and develop new skills, including restaurant operations, people management, and business metrics, to take on new challenges and opportunities within the company.

Requirements

  • Experience leading or supervising a team within a busy environment, preferably in the food service industry.
  • Proven track record of delivering exceptional customer service and maintaining high standards of food safety and quality.
  • Ability to work in a fast-paced environment, think on your feet, and make sound decisions quickly.
  • Full working rights in Australia.

What We Offer

  • Free merch/uniform.
  • Training, development, and growth opportunities.
  • Flexible work hours.
  • Working in a fun and passionate team.
  • Crew team building activities and competitions.
  • Discounted meals.
  • Cultural celebrations – Day of the Dead and Cinco de Mayo.


  • Braybrook, Victoria, Australia Guzman Y Gomez Full time

    {"title": "Shift Manager/Leader", "description": "Lead a Dynamic TeamAs a Shift Manager at Guzman y Gomez Mexican Kitchen, you will be responsible for leading a dynamic team to deliver exceptional operations and customer experience.Key Responsibilities:Monitor store performance during a shift, taking ownership of achieving targets and goalsEnsure our food is...


  • Braybrook, Victoria, Australia Guzman Y Gomez Full time

    {"title": "Shift Manager/Leader", "description": "Lead a Dynamic TeamAs a Shift Manager at Guzman y Gomez Mexican Kitchen, you will be responsible for leading a dynamic team to deliver exceptional operations and customer experience.Monitor store performance during a shift, taking ownership of achieving targets and goals.Ensure our food is the best and that...


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