Aged Care Service Leader

3 weeks ago


Strathmore, Australia Centacare Brisbane Full time

Centacare Brisbane is a values-based organisation dedicated to providing services to the community. As a Service Leader, you will play a crucial role in delivering high-quality services to clients, promoting a positive workplace culture, and contributing to the mission of Centacare. The role will involve leading a team, providing supervision, coaching, and setting clear expectations for best practice. You will work collaboratively to deliver person-centred care, ensuring clients have the support they need to maximize choice and control.

Key Responsibilities:
  • Lead and manage a team of care professionals to deliver high-quality services to clients.
  • Provide supervision, coaching, and performance feedback to support workers to embed person-centred practice.
  • Support clients and their families to plan, coordinate, and facilitate regular team meetings and required client-specific training.
  • Ensure client's personal care, support, and health needs are met and provided within the applicable standards for the relevant service stream.
  • Build and maintain strong relationships with key internal and external stakeholders and services offered by the program are promoted positively to the clients, their families, and the community.
Requirements:
  • Previous experience in Aged Care Case Management highly desirable.
  • Diploma in Community Services/Disability or equivalent.
  • Leadership experience in a human services organisation.
  • Knowledge of funding standards, guidelines, and legislation.
  • Strong communication, leadership, and problem-solving skills.
  • Strong written and computer skills for the creation of plans, programs, reports, and correspondence.
Why Work for Us?

This is a unique opportunity to work for a values-based organisation and develop your skills at one of the largest employers in Queensland. The role will be salaried at a level 4.1 under our EBA, which is $47.49 an hour. In addition to a competitive wage rate, you will be able to be part of an organisation that truly values their employees providing client centric care to our clients.



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