Internal Sales Coordinator

4 weeks ago

Alice Springs, Northern Territory, Australia Stratco Full time

About the Role

We are seeking a highly motivated and customer-focused Internal Sales Coordinator to join our team in Alice Springs. As a key member of our sales and support team, you will be responsible for developing and maintaining strong customer relationships, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities

  • Deliver exceptional customer service both internally and externally.
  • Maintain and increase sales volume and profit of assigned customers.
  • Provide timely and accurate quotes to customers, with proactive follow up.
  • Manage face-to-face and inbound telephone sales, along with order processing.
  • Liaise effectively with manufacturing, sales, and dispatch teams.
  • Collaborate with team members, other business areas, and projects as required.
  • Adhere to critical safety rules and contribute to a safe working environment.

About You

  • Previous experience in customer service or internal sales.
  • Willingness to take initiative and get the job done.
  • Knowledge of the Building industry or estimating is highly regarded.
  • Excellent data entry skills with attention to detail.
  • Proficiency in MS Office.
  • A passion for enhancing the customer experience, with energy and enthusiasm.

What We Offer

At Stratco, we value our team members and offer a range of benefits, including Health & Wellbeing Initiatives, Traineeship & Apprentice Program, Career Development Opportunities, Paid Parental Leave, Employee Referral Incentive, Stratco Team Member Discount Card, Private Health Corporate Discount, Flu Vaccinations, and Employee Assistance Programme.

About Stratco

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

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