Assistant Manager, Roma QLD
2 weeks ago
Australia and New Zealand Banking Group Limited is a leading financial institution that provides a wide range of banking and financial services to individuals, businesses, and governments. Our mission is to help our customers achieve their financial goals and improve their quality of life.
About the RoleWe are seeking an experienced Agribusiness Banking Professional to join our high-performing team as an Assistant Relationship Manager. In this role, you will be responsible for managing and growing a portfolio of valued Agribusiness customers, working closely with the Relationship Manager to identify and pursue new business opportunities.
Key Responsibilities- Assist the Relationship Manager in managing customer relationships and identifying new business opportunities.
- Attend to client queries and provide timely and professional responses.
- Support the improvement of customer service and satisfaction outcomes.
- Proactively identify client needs and maintain accurate customer data.
- Collaborate with internal stakeholders to meet customer needs and provide holistic solutions.
- Provide feedback to operational and risk areas on issues that impact the business.
- Contribute to continuous improvement activities within the region.
- Develop relationships with intermediaries, including solicitors and accountants, to generate referrals.
- Tertiary qualifications in agribusiness, commercial, or finance are desirable.
- Demonstrated experience in roles requiring growth and retention of a customer base.
- Demonstrated experience in financial services, preferably in agribusiness banking.
- Some knowledge of the agriculture industry is desirable.
We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our employees enjoy a range of benefits, including access to health and wellbeing services, discounts on selected products and services, and flexible working arrangements.
Why Join UsAt Australia and New Zealand Banking Group Limited, we value diversity and inclusion, and we are committed to creating a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
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